Home >> FAQs


In this section you will find answers to the most frequently asked questions about our products and services. If you have any questions that have not been answered below, you can contact us on (08) 9498 0073 or send us an enquiry.

Q: What is your Australian Business Number (ABN)?

Colours Down Under's ABN is: 20919786705

Q: What is your direct debit details?

Our direct debit details are as follows:

Financial Institution:   CBA
BSB:   066-131
Account Number:   10449177
Account Name:   J M Bright

Please Note: To speed up processing your order, please include your order number in the direct debit narration field.

Can I pay by Cheque

Yes. Please make cheques payable to: J M Bright. Please include your contact details on reverse of cheque. Please Note: Orders will not be dispatched to customers until cheques have been cleared by Colours Down Under's financial institution.

Are all Colours Down Under Products on-line?

We have majority of our products available online, however some additional products are stocked within our Retail store.

How can I find out whether Colours Down Under stocks the product I am looking for?

Colour Down Under has an extensive product range. If you are looking for a particular product or brand, we recommend you browse through our products section on the website or alternatively contact the staff at Colours Down Under. Due to vast range of over 10,000 products, unfortunately some products displayed on our website may not available. If we don’t stock the product you are after we may be able to order the product in for you, just enquire with our friendly in-store staff.

What is Colours Down Under Refund Policy?

Please view our Refund Policy for instore & online refund terms.

Does Colours Down Under have a newsletter I can subscribe to?

Yes, you can join our mailing list in order to receive newsetters and promotional offers. 

Who can assist me with a particular product query?

Jo will be happy to help you with product information. Contact Jo on 08 9498 0073 or visit Colours Down Under in Armadale. Our store locator page on our website will be able to direct you.